Terms of Use

Welcome to The Gifting Service. By accessing or using our website, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our services. If you do not agree to these terms, you may not use our website.


1. General Terms

1.1. The Gifting Service provides an online platform for creating, customizing, and purchasing gift hampers, gift boxes, and other related products.
1.2. By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.3. We reserve the right to update or modify these terms at any time. Continued use of the website after changes indicates your acceptance of the updated terms.


2. Account Registration

2.1. Some features may require you to create an account. You are responsible for maintaining the confidentiality of your login information.
2.2. All information provided during registration must be accurate, complete, and up to date.
2.3. The Gifting Service reserves the right to suspend or terminate your account if any information is found to be false, incomplete, or in violation of these terms.


3. Use of the Website

3.1. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.
3.2. Unauthorized use of this website may result in legal action and/or a claim for damages.
3.3. You are prohibited from:

  • Transmitting any harmful code, viruses, or malicious software.
  • Attempting to gain unauthorized access to any part of the website.
  • Using the site for fraudulent activities or spamming.

4. Products and Services

4.1. All products are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.
4.2. Prices are displayed in GBP (£) and include applicable taxes unless otherwise stated.
4.3. Custom-built hampers and personalized items are final sale and non-refundable unless faulty.


5. Payment and Billing

5.1. Payments are processed securely through our payment gateway. By making a purchase, you agree to provide valid payment details.
5.2. If a payment is declined, we reserve the right to cancel the order.


6. Intellectual Property

6.1. All content on this website, including text, images, logos, and designs, is the property of The Gifting Service and is protected by intellectual property laws.
6.2. You may not copy, reproduce, distribute, or use any content without prior written consent.


7. Limitation of Liability

7.1. The Gifting Service will not be liable for any direct, indirect, or consequential damages resulting from the use of our website or products.
7.2. We do not guarantee that the website will be free of errors or interruptions.


8. Returns and Refunds

8.1. Our Returns and Refund Policy governs all returns, exchanges, and refunds. Please refer to the policy for detailed terms.


9. Privacy Policy

9.1. Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.


10. Governing Law

10.1. These terms are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at: